Cathleen Armstrong serves as Vice President of Claims Administration for HealthSCOPE Benefits, Inc. In this capacity, Ms. Armstrong is responsible for managing and monitoring customer service, claims accuracy, and promptness of payments to meet and exceed industry standards. She also served as Manager of the Employee Benefits Division for CNA Health Partners, HealthSCOPE Benefits’ predecessor company. Prior to employment with CNA Health Partners in 1994, Ms. Armstrong was in the property, casualty, health and workers compensation claims areas.
Her claims experience spans over the last 30 years.