Location: Little Rock, Arkansas
Immediate Supervisor: Carol Parker
Posted: October 20 2016
Essential Functions of Job:• Efficiently monitor and enter eligibility updates and changes • Provide support to clients for Healthaxis Self Service product • Effectively analyze, research and resolve eligibility errors • Accurately and promptly complete inquiries from admin telephone system (open calls) • Maintain excellent working relationships with internal and external customers • Effectively retain a thorough working knowledge of eligibility processes and procedures • Maintain accurate documentation in Healthaxis regarding eligibility changes and updates • Process and maintain eligibility information for COBRA participant. • Successfully meet deadlines for daily & weekly responsibilities, as well as assigned special projects • Possess a working knowledge of COB guidelines • Ability to report to the office
Qualifications:• High school diploma or equivalent • Effective organizational and prioritization skills • Excellent oral and written communications skills • Basic knowledge of Microsoft Office software applications (Word, Excel, Outlook, Access) • Ability to work in a fast paced multi-tasking environment • Strong interpersonal skills with ability to function as a positive team member • Experience with Healthaxis system preferred
The Company considers applicants without regard to race, color, national origin, sex, religion, mental or physical disability, marital status, age 40 years and over, sexual orientation or gender identity, veteran's status, or other characteristic protected by applicable law.
Applications for this vacancy will be received for 3 working days after the Posted date from Employees of HealthSCOPE Benefits with more than one year of service.
Applications for this vacancy will be received for 10 working days after the Posted date from External Applicants.