Data Quality Analyst

Position Code: 18

Department:  DataScope - Data Quality
Location: Little Rock, Arkansas
Immediate Supervisor:  BJ Canada
Status: Exempt
Posted: August 14 2017

Essential Functions of Job:

• Establishes and maintains professional rapport with peers, other HSB departments, clients and brokers • Monitors quality levels and integrity of reporting data sources to ensure information is accurate and complete • Develops accurate and specific programming specifications for electronic data exchanges • Serves as a subject matter expert for healthcare data, and in this role, assists HSB staff, clients, brokers and vendors with interpreting and understanding the data • Designs, develops, validates and delivers comprehensive reporting services based upon the specifications provided • Champions DataSCOPE reporting initiatives and actively promotes the benefits of self-service reporting solutions through one on one training sessions and interactions • Assists the Data Analytics team with executing, validating and assembling organized analytics (DataSCOPE) regarding healthcare risk factors, quality and compliance measures, utilization data and financial data for all supported lines of business • Proactively identifies issues and opportunities to enhance data management and reporting through detailed and high-level problem solving to ensure consistent delivery of world-class services to HSB staff, clients and brokers • Recommends and implements procedural and data flow changes to increase the accuracy, effectiveness, and efficiency of products and services delivered by the Data Quality team • Creates and maintains operational procedure documentation for Data Quality processes • Develops and maintains accurate, well-written documentation of reporting and training standards, inventories, specifications and client utilization tracking for DataSCOPE and other recurring reports • Other duties as assigned by management • Ability to work in a fast-paced environment with changing priorities and meet tight deadlines • Ability to report to the office


• Bachelor’s degree in healthcare-related field, Information Systems, Computer Science, Mathematics, Accounting, or similar academic discipline is preferred. Experience considered in lieu of degree • Effective organizational and prioritization skills • Excellent oral and written communication skills including the ability to communicate complex technical information to a non-technical audience • Basic to intermediate knowledge of Microsoft Word, Outlook and PowerPoint • Strong proficiency in Microsoft Excel (pivot tables, graphs, macros, lookups, etc.) and SAS Enterprise Guide, SAS Office Analytics or Base SAS (writing and troubleshooting queries, extracting and transforming data, etc.) desired • Strong interpersonal skills with ability to function as a positive team member • Ability to learn new systems and continually update technical skills to adapt to changing technology • Ability to perform effectively on independent projects and as part of a collaborative team • Solid background in medical claims administration or coding desired • Basic data-gathering skills including coding, testing, debugging and documentation • At least two (2) years of progressive experience in data quality and reporting; healthcare claims or managed care experience is highly preferred • Knowledge of common database architectures and how to extract and transform complex datasets • Detail-oriented professional who is resourceful, self-motivated, confident under pressure and comfortable working in a fast-paced, data-driven environment • Ability to research and resolve data integrity issues is essential Knowledge of HIPAA and other relevant privacy regulations is preferred


The Company considers applicants without regard to race, color, national origin, sex, religion, mental or physical disability, marital status, age 40 years and over, sexual orientation or gender identity, veteran's status, or other characteristic protected by applicable law.

Applications for this vacancy will be received for 3 working days after the Posted date from Employees of HealthSCOPE Benefits with more than one year of service.

Applications for this vacancy will be received for 10 working days after the Posted date from External Applicants.